Privacy Policy (7.26.2023)

Privacy Policy for Walk My Dog HTX under Heal Grow Thrive Elevate LLC

Effective Date: 7/26/2023

At Heal Grow Thrive Elevate LLC ("we," "us," or "our"), we are committed to safeguarding the privacy of our customers and users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our business "Walk My Dog HTX." By accessing or using our services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following types of personal information when you interact with our business:

1.1. Personal Information: This may include your name, email address, postal address, phone number, and any other information you voluntarily provide to us.

1.2. Pet Information: As a pet service provider, we may collect details about your pets, such as their names, breeds, medical history, and any specific needs or preferences.

1.3. Usage Information: We may automatically collect certain information about how you interact with our website and services. This information may include IP addresses, browser type, device identifiers, operating system, and browsing patterns.

1.4. Payment Information: If you make payments for our services, we may collect payment card details or other financial information. However, please note that we do not store payment card information. We use third-party payment processors that adhere to industry standards to process your payments securely.

  1. How We Use Your Information

We may use the collected information for the following purposes:

2.1. To Provide Services: We use your personal and pet information to offer our pet care and related services to you, including scheduling walks, managing appointments, and responding to your inquiries.

2.2. Communication: We may use your contact information to send you service-related updates, promotional offers, and other communications with your consent.

2.3. Customer Support: We may use your information to address your inquiries, resolve issues, and provide customer support.

2.4. Improving Services: Your usage information helps us analyze trends and patterns to enhance the quality of our services and website.

2.5. Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

  1. How We Share Your Information

We may share your information with third parties under the following circumstances:

3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, processing payments, or performing other business-related functions.

3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred to the acquiring entity.

3.3. Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.

  1. Your Choices and Rights

4.1. Access and Updates: You have the right to access and update your personal information. If you want to review or correct your data, please contact us using the information provided at the end of this Privacy Policy.

4.2. Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.

  1. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, we cannot ensure the security of information transmitted to us over the internet.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website, and the effective date will be revised accordingly.

  1. Additional Information for Texas Residents

If you are a resident of Texas, United States, the following provisions apply to you:

7.1. Your Privacy Rights: Under Texas law, you have the right to request information about the personal information we have collected about you and to request the deletion of such information. To exercise your rights, please contact us using the information provided at the end of this Privacy Policy.

7.2. Do-Not-Track: Our website currently does not respond to "Do-Not-Track" signals. However, you can usually modify your browser settings to refuse cookies or alert you when cookies are being sent.

7.3. Minors' Privacy: Our services are not directed to individuals under the age of 18. If we become aware that we have collected personal information from someone under 18 without parental consent, we will take steps to delete such information promptly.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Heal Grow Thrive Elevate LLC Address: TBD Email: Phone: TBD

Please note that by using our services, you agree to be bound by the latest version of this Privacy Policy.